Troubleshooting tips

For your convenience, we've provided detailed instructions for how to use the most common features of Online Care Anywhere.

Guides

• How to clear your browser cache (PDF)
• How to setup Mac iSight web cam (PDF)
• How to adjust power saving settings (PDF)
• How to view and print PDF files on a Macintosh computer (PDF)
• How to add patients to My Contact List (PDF)
• How to set availability for a phone visit (PDF)
• How to set Availability for an online visit (PDF)
• How to submit a conversation wrap-up (PDF)
• Provider training manual (PDF)
• Prescription job aid (PDF)